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Privacy Policy

Black Grillo Privacy Policy Overview

Introduction

At Black Grillo, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, shop.blackgrillo.com.br, or use any of our affiliated applications and stores (collectively referred to as the “Store”). Understanding this policy is crucial to ensure you are aware of your rights and how your data is handled by us.

Last Updated: October 26, 2025

Scope and Applicability

This policy applies solely to data collected through our Store and communications exchanged with you. It does not cover any third-party websites, applications, or social media platforms linked to or accessible from our Store. We recommend reviewing the privacy policies of any third-party sites before sharing your personal information.

Key Definitions

To better understand this policy, here are some important terms:

  • Personal Data: Any information that can directly or indirectly identify you, such as your name, CPF (tax ID), birth date, or IP address.
  • Sensitive Personal Data: Information revealing racial or ethnic origin, religious beliefs, political opinions, health data, genetic or biometric data, among others.
  • Data Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.
  • Data Protection Laws: Legal regulations concerning personal data processing, including Brazil’s General Data Protection Law (LGPD - Law No. 13.709/18).

What Data We Collect and How

Voluntary Data Provided

  • Contact details: name, phone number, city, state, email.
  • Messages or inquiries you send through forms (questions, complaints, suggestions).

Data Collected Through Navigation

  • Geolocation information.
  • Preferences and interests related to our products and services.
  • Browsing data: pages viewed, time spent, device details, IP address.
  • Anonymous or aggregated data for usage analysis.

Automatic Data Collection Technologies

We utilize tools such as cookies, web beacons, and pixel tags to gather browsing information that helps us:

  • Ensure the Store functions properly.
  • Personalize your experience and tailor advertisements.
  • Collect usage statistics for continuous improvement.

Note: You can control or disable cookies through your browser settings, but this may affect your experience on the Store.

How We Use Your Data

We use your personal data for several purposes, including:

  • Facilitating purchases and service delivery.
  • Verifying and updating your information.
  • Sending information and offers relevant to your interests.
  • Personalizing your Store experience.
  • Contacting you via phone, email, SMS, or automated systems as permitted by law.

Additionally, we may process your data to:

  • Comply with legal or regulatory requirements.
  • Protect our rights and prevent fraud.
  • Manage business operations, including mergers or acquisitions.

Important: Our platform is not intended for individuals under 18 years old, and we request that minors do not provide personal data.

Sharing and International Transfers

We may share your personal data:

  • With our partners and service providers who support our operations (e.g., hosting, marketing, customer support).
  • In case of business restructuring, such as mergers or acquisitions.

Data may be transferred internationally within our corporate group or to service providers in countries including the United States, Argentina, and Brazil. We ensure such transfers comply with applicable data protection laws.

Your Rights as a User

You have the right to:

  • Confirm whether your personal data is being processed.
  • Access your personal data.
  • Request corrections, anonymization, blocking, or deletion of data.
  • Request data portability to another service provider.
  • Object to or revoke consent for data processing.
  • Receive information about entities with whom your data has been shared.
  • Understand the consequences of refusing consent.

Requests may require proof of identity and could be limited due to legal obligations.

Data Security Measures

We implement technical and organizational safeguards aligned with data protection laws to protect your personal data. However, no system is entirely secure, so if you suspect any security breach involving your data, please notify us immediately.

Links to Third-Party Sites

Our Store may contain links to third-party websites or social media platforms. We are not responsible for their privacy policies or data practices. We encourage you to review their policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy at any time. Significant changes will be communicated through the contact information you provide or via notifications on our Store. Continued use of the Store after updates implies acceptance of the revised terms.

Contact Information

For any questions or to exercise your data rights, please contact:

Responsible for Data Processing: Paulo Ricardo Rodrigues Goulart Email: [email protected]

By shopping with Black Grillo, you agree to the terms outlined in this Privacy Policy and trust us with your data protection.